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MARTINS BANK AT YOUR SERVICE – FOREIGN
EXCHANGE & TRAVEL |
It’s all ‘foreign’ to us… The
provision of international services in branch banking has come full circle.
At Martins Bank it begins with a select few offices whose work seems almost
secretive to those who do not work in them (see “Foreign to You “article
below). The service rolls out to all
branches through the provision of currency and travellers’ cheques, and in
the twenty-first century it has largely disappeared, with currency shops
widely found on high streets and in supermarkets. To say that the Bank operates “OVERSEAS BRANCHES” is perhaps a little misleading, as it implies some kind of network of offices
abroad. |
WHY NOT ALSO VISIT THESE
FEATURE PAGES |
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What it
actually refers to, is three key branches in England that process
international payments, stocks and shares and securities, Martins’
Cross-Channel Branch, which operates on the Dover to Calais sailings, and an
office in Paris which gathers statistical information on European and World
trade and reports directly to the Bank’s Information Department at Head
Office in Liverpool. From 1966
Martinplanning is rolled out as the way to save and plan for that trip of a
lifetime. Alongside the specialist provision of international trade and
travel services in Liverpool Manchester and London, every one of Martins
Bank’s Branches and sub-Branches is able to deal with the issue of foreign
currency and travellers’ cheques to holidaymakers and
business travellers, and forty-one of them are designated “SPECIAL
FOREIGN BRANCHES”
including the somewhat unlikely yet exotic sounding “BRADFORD
OVERSEAS”! Originally Martins Bank’s
three overseas offices were known as “Foreign” branches. Whilst they do much
more than simply handling travellers’ cheques, it is worth noting that the
payment of these cheques is the first and only part of Martins clearings to be
fully automated and handled by computer.
The work of the Overseas Branches is complex, varied and integral to
projecting and maintaining a good image of the Bank around the World… |
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MARTINS BANK’S MAIN OVERSEAS
TRAVEL AND TRADE BRANCHES |
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For many branches the provision of travel facilities is their main
contact with Overseas work. Under the overall direction of the Chief Overseas
Manager, three Overseas branches in London, Liverpool and Manchester,
together with the foreign departments of 41 'special' branches placed
strategically throughout the country, deal each day with a variety of
overseas business which may be FOREIGN TO YOU… But it's
quite simple; when I found I had signed it wrongly I tore it up.' Though not
quite the normal treatment to accord a Travellers' Cheque this was, in fact,
one of the many explanations offered last year in support of a refund
application. Over five million pounds worth of Travellers' Cheques were
issued in 1965, to say nothing of currency notes, but this formed only a
small part of the Bank's total overseas business, some of which could hardly
be termed 'banking'. We heard, for
example, of the appeal from a very worried customer whose daughter, living in
New York, had just advised her family that she was getting married in a few
days' time. Naturally they were anxious to know something of the prospective
bridegroom, and who better to turn to than the Bank ? Their fears were soon
dispelled by a cable from one of our banking friends in New York showing the
groom to be a 'good catch'. One of the most important functions of the
Overseas management is to foster close personal connections with our foreign
correspondents and to keep up to date with the ever changing political and
economic conditions throughout the world, thus providing current information
for the use of customers and important data when considering facilities for
overseas correspondents. Clearly it would be folly to grant excessive
facilities to a bank in a country whose economy is weak or whose government
is unstable, or to maintain large balances in, or stocks of notes of, a
country whose currency is likely to be devalued. Both situations call for
appropriate protective measures. Keeping in touch The
Overseas management make regular visits abroad and when visiting European countries
are accompanied by M. Francois Garelli, our Continental Representative, whose
office is in Paris and who keeps them in constant touch with happenings on
the Continent. To most of us the word 'work' may seem inappropriate when
talking of visits to such places as New York, Hong Kong, Bermuda or Mexico
City, but after seeing some of the itineraries and the number of calls made
we conceded that it might be justified. Before the trip starts there is a lot
of careful planning to be done: they do not launch themselves Bond-like into
the blue. Hotel reservations must be made; rail and plane bookings, often
entailing uncomfortable overnight travel, fixed; appointments arranged;
statistics and reciprocity figures studied. These trips tend to follow a
pattern averaging six or seven banking calls each day in addition to other
engagements. Discussions range over local conditions, the political and
economic climate, possible banking changes, local banking practice, and our
business relationship with the bank being visited. At the end of the day
reports on each of the visits must be completed for mailing back home—that
night if possible. Then there is the diary to be written up and, thanks to
the advent of 'drip-dry', the laundry to be done. Mention of 'Exchange Dealers' conjures
up a vision of flashing lights, ringing phones, clattering Telex machines and
whirring calculators. We found this picture of the dealers' room real enough
and made more confusing by a continual patter containing such unintelligible
phrases as 'How would you swop 10th August against 14th December in
dollars?', 'We're looking for the bid for a few six months cross', 'How do
you deal in Paris over the weekend ?', and I’ll make you ten to par in marks
over the turn'. We asked for the translations and hope these will make everything clear. 1.
A
request for a dealing rate in U.S. dollars against sterling, purchasing or
selling the early date against a counter deal in the longer date. 2.
An
indication that the dealers are potential sellers of Canadian dollars for
delivery in six months' time against U.S. dollars and would welcome a firm
bid. 3.
An
enquiry as to how the market deals in French francs against sterling for
delivery on Friday against delivery on Monday. 4.
An
offer to deal in Deutsche Marks against sterling for delivery on the last day
of this month against the first day of next month at a rate of 1/10th
Pfennig to par. Underneath
the bustle and the jargon the dealers' smooth transactions total many
millions of pounds and play their part in maintaining London's position as
the major Foreign Exchange Market in the world. Although Exchange Control is
now less rigorous, 'Authorised Banks' are still heavily involved in its
administration. As well as authorising the more routine applications the
Overseas branches assist customers in preparing and submitting applicators to
be considered by the Bank of England. These may be fairly straightforward as,
for example, an application dealing with the purchase of a holiday villa in
Spain. But they may be more involved, concerned
perhaps with the giving of a guarantee in support of borrowing abroad by the
foreign subsidiary of a United Kingdom Company. In addition, the Overseas branches give a
considerable amount of advice and guidance to customers and branches on
Exchange Control matters in general, sometimes accompanying customers at
personal interviews at the Bank of England. Changes in Government policy such
as the imposition of
sanctions against Rhodesia can directly affect the work of the Overseas
branches and departments. Other changes, such as the import surcharge, have
an indirect effect through their influence on customers' business. All changes, however, bring their
quota of queries and calls for advice. Advising and guiding customers and
branches on all facets of overseas work whether due to a policy change or
not, whether in connection with complex financial arrangements involving
capital projects abroad, in preventing a ship being arrested in a foreign
port or, more simply, how to effect a transfer abroad, have always formed an
important part of the Overseas service. To have to arrange the disposal of
bursting barrels of apricot pulp; to have hundreds of Pakistani tennis
racquets delivered over the counter without warning; to have to find a room
with a suitable northern light to facilitate the examination of a valuable
emerald, or to be offered a bag of loose diamonds instead of shipping
documents were hardly the types of problem we expected to hear of in
connection with documentary credits and collections. Of course, these are the
exceptions and the majority of the increasing thousands of export and import
transactions handled each year are settled without undue difficulty. We heard
of instances where documents presented under a credit were so numerous that
they had to be delivered in cartons. We have not mentioned the securities
work carried out, the thousands of payments made and received, the status
reports obtained, or the complex book-keeping systems which are necessary for
the many currencies involved. All play their part in providing an efficient
service to customers and correspondents but, to us, the most important
feature of this highly specialised side of banking was the number of people
from managers downward so obviously anxious to help in finding a solution to
the problems at the branches. Only a telephone call away is someone with the
answer to the things that are FOREIGN TO YOU… |
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Going Away… Don’t forget to ask for the latest rules and details for foreign exchange.
Martins’ handy pocket guides are free, and special editions tailored to your
journey are also available from British Eagle Airways. Martins Bank travellers’ cheques are
welcome in a large number of countries around the world, so make sure you
order yours in good time for your holiday.
Just pop into any Martins Branch, where the staff will go to extremes
to help you plan your holiday! Going away couldn’t be easier with Martins
Bank! They have everything to help
you, from handy guides to your destination, to those all important travellers
cheques to spend when you get there… Martins Bank’s specialist OVERSEAS BRANCHES at Liverpool, Manchester and
London are at your disposal, and the Bank’s INFORMATION
DEPARTMENT regularly
reviews and reports on business trends in a number of countries. “How
Martins Bank can help you when travelling either at home or abroad, is
described briefly in our leaflet “Money for Travel”. Any branch will gladly give you a copy,
whether you are a customer of Martins Bank or not.” Money for Travel… If you are thinking of travelling, either in this country or
abroad, there are many ways in which the financial services provided by
Martins Bank can help you. These services are described briefly in the following
notes, but any further details which you may require will be gladly
supplied at any of our branches. Where travel is outside the Scheduled
Territories please be guided by the information given in the paragraph on
Exchange Control. |
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Travellers’ Cheques This is generally the safest and most convenient way of carrying money. Martins Bank
Travellers' Cheques are issued in units of
£2, £5, £10, £20 and £50, and if
they should be lost or stolen you can obtain a prompt refund of their value, subject only to your signing a simple form of
declaration. The cheques can be
encashed not only at the branches
of all the main banks in the British Isles but also in most places abroad,
and are Frequently accepted in
payment at hotels and stores and on ships. Foreign Currency
Travellers’ Cheques Travellers' Cheques expressed in certain foreign currencies and
issued by our correspondent banks abroad can be ordered, if required, through any branch of
Martins Bank. When travelling in the United States of America,
particularly in areas away from the main centres, it is advisable to take at least
a part of one's requirements in the form of Travellers' Cheques in
dollar denominations. Circular letters
of credit Circular Letters of Credit are issued by Martins Bank for amounts
of up to £2,000, and enable the holder to obtain funds as required
from any of our branches and from numerous appointed offices of other
banks at home and abroad. Open Credits An Open Credit is useful for anyone likely to stay for some time in
one place, since it provides for encashment of one's own cheques, up to
an agreed limit, at a particular office of Martins Bank or of
another bank at home or abroad. Transfers by Air
Mail or Cable The Bank can make arrangements by either air mail or cable for
funds to be paid over through a bank abroad to a particular person on
application and after identification. This is useful for travellers already
abroad who find themselves in urgent need of money. Foreign
Currencies When you go abroad it is wise to carry some foreign currency
with you in addition to any other means of payment which you may have. This will ensure
that" you can cover your immediate needs on arrival at your destination, particularly if
you are likely to arrive outside banking hours—it should be noted, for
example, that banks abroad, and especially in Europe, are often closed on
Saturdays. Most foreign
currencies are available in this country
and can be obtained through any
branch of our Bank. When such foreign
currency is being obtained, it is
advisable to ascertain from the branch concerned what restrictions, if any, are in force in respect of the import and export of currency for the countries to be visited. Exchange Control If you are going abroad and your destination is within the
Sterling Area (technically known as “the Scheduled Territories”), there
are no Exchange Control regulations which limit the amount of money
you may take, although there
is a limit to the total which may be taken
in the form or sterling or other
bank-notes. This restriction,
however, does not apply to the Isle of Man, the Channel Islands or the Irish Republic. For
journeys to countries outside the Sterling Area the amount of monev which you may take with you in any form is governed be Exchange Control regulations. These regulations, of
course, also govern the amount of
money which may be transferred to
you when you are abroad. The total
amount of money which anyone is permitted
to have when abroad will depend on the purpose and duration of the journey concerned, and information about the current regulations
will gladly be given to you at any branch of Martins Bank. You can obtain
the official leaflet “Notice to
Travellers” at the same time.
Martins
Bank Travellers Cheques… In 1949, exchange
controls are still very strict after the Second World War, and to bring the
point home about how much holiday money a person is allowed to take abroad in
cash, the British Government commissions a public information film entitled
“FIVE POUNDS IN NOTES”. Made by British Pathé with the independent film maker
Richard Massingham (pictured), who is responsible for many popular quirky
short instructional films, it reminds those about to travel abroad that they
must take the bulk of their money in travellers’ cheques, and only five Pounds in Sterling banknotes. In fact the cash itself is really only
meant to be taken with you in order that you will bring
it back again at the end of the holiday to meet any unexpected
financial needs at home! 1963: Electronic Book-keeping has
arrived…
There is also space for an account number (the seven digit
serial number of the cheque). A
transaction code – 44 – will be used to denote a Travellers’ Cheque. The
cheques no longer bear evidence of Stamp Duty paid, and they also become
open-dated for the first time. Previously the validity of the Cheques had to
expire twelve months from the date of issue.
When you
purchase your cheques, Martins’ friendly and helpful staff will go to
extremes to ensure that you are aware of the rules governing the use of the
cheques, and that you know just what to do in the event that cheques are lost
or stolen. So before your journey
starts, you should take a moment to remind yourself:
1.
Your cheques
will be issued in an attractive wallet. 2.
Please be sure
to keep your unused cheques in the wallet, as it also contains full
instructions for use. 3.
Please be sure
to read the Cautionary Notice - this is a step by step guide to using and
looking after your Travellers Cheques. 4.
Remember: As
the cheques themselves are as good as cash, you must treat them like any of
your other valuable personal property. 5.
Don’t forget
to record the details of the cheques that you use – this will help you keep
track of your spending, and is of particular use to the Bank if the other
cheques become lost or stolen. 6.
This sheet
also provides a reminder of how to call Martins from abroad if such a problem
arises. 7.
M |
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